Thank you for shopping at Next Glow! We are dedicated to delivering your favorite skincare products to you safely and as quickly as possible.
1. Order Processing Time
All orders are processed within 1 to 2 business days (excluding weekends and public holidays) after receiving your order confirmation email.
You will receive another notification when your order has shipped.
2. Shipping Rates & Delivery Estimates
We offer nationwide shipping across Pakistan. Our standard delivery timelines and charges are as follows:
Standard Shipping: Deliveries generally take 3 to 6 business days.
Shipping Charges: Calculated at Checkout.
Note: Delivery times are estimates and may vary slightly during peak shopping seasons, sales, or due to unforeseen courier delays.
3. Cash on Delivery (COD) & Payment Options
We offer Cash on Delivery (COD) for your convenience, allowing you to pay when your package arrives at your doorstep.
[Optional: We also accept secure online payments via credit/debit cards and bank transfers.]
4. Shipment Tracking
Once your order has shipped, you will receive a confirmation email or SMS containing a tracking number. You can use this number to track the status of your delivery via our courier partner’s portal.
5. Damaged or Lost Packages
If your order arrives damaged or if you face any issues with delivery, please contact us immediately at info@getnextglow.com with your order number and a photo of the damaged packaging/product. We will resolve it for you right away.